Frequently asked questions
What happens to my Season Ticket?
All season tickets were automatically frozen while the course was closed due to Covid-19.
Now we are open, we will restart your season ticket, and extend the end date as appropriate. This doesn’t include, personal illness, course condition closure, self- isolation or any other reasons, as per our existing terms and conditions.
What happens to my season ticket direct debit?
If you pay monthly, your payments will continue as normal.
I’ve already paid for a green fee or society deposit – will I get a refund?
Yes, if you booked and paid throughout any COVID-19 closure, we will be in contact directly to arrange any refunds. If you have booked through GolfNow, Golfbreaks, Your Golf Travel or any other 3rd parties, please contact the company directly.
Will I get a refund for any closures?
Season Tickets were automatically frozen and will be adjusted to reflect the period of closure due to Covid-19. We will not be processing any refunds.
I have a membership/season ticket with Play More Golf, what happens to my points?
All points were frozen until the course reopened. If you pay by direct debit, please contact PMG directly.
Will you close again?
We will continue to monitor Government guidance and keep you informed with any developments and news of any changes to opening reopening date.
Can I cancel my Season Ticket?
Season Tickets were frozen and there is no need to cancel your season ticket or direct debit. If you can’t play the course in the future, please contact us.
If you require tee times please phone 01202 128456 or email firstname.lastname@example.org
Please view our government guidelines or book now
Queen's Park Golf Course is owned and operated by BCP Council.